Help Center
Frequently asked questions about Dorovia.
Getting started
Dorovia is an information and comparison tool for flights, hotels, cruises, points and miles, and travel credit cards. It helps you compare paying with cash or points, explore travel credit cards, and plan multi-stop trips. Dorovia is not an airline, hotel, cruise line, bank or travel agent, and it does not issue credit cards.
Yes. Searching and comparing on Dorovia is free, and while Dorovia Premium is being tested, every feature is free with no limits. If paid features are offered, the price and renewal terms will be shown before you pay.
A planned membership at $10 a month or $99 a year (2 months free). Free will keep flight search in cash and points, the credit card explorer and the Trip Planner (1 saved trip, up to 4 stops). Premium adds unlimited trips and stops, an AI trip planner that asks about your trip and builds a plan, price alerts on everything in a planned trip, price-drop alerts for flights, hotels, rental cars and attractions, award-seat alerts, a points wallet (connect through AwardWallet or enter balances; Dorovia never sees your loyalty logins), shared trips with travel companions, adding trips to Google, Apple or Outlook calendar, a best-time-to-travel calendar (cheaper months, travel seasons and off-peak award dates by country, from published sources) and fare history with buy-now-or-wait hints. Six of these are available in preview, free while Premium is tested: the AI trip planner, the points wallet (/wallet), shared trips, adding trips to your calendar, the best-time-to-travel calendar (/best-time) and fare history. The rest are launching with Premium and are not available yet. Premium can't be bought yet; see /premium.
On the Premium page (/premium), enter your email, choose monthly or yearly, and tick "Email me when Premium launches". We use your email only for Premium launch updates, and you can unsubscribe anytime: use the unsubscribe link in any of those emails, or send a privacy request on the Contact page (/contact#legal-requests). Joining the waitlist doesn't commit you to buying.
Dorovia is in early access. Some sections show illustrative data so you can see how the tools work. Anything marked "Sample data" does not reflect real fares, award prices or offers. Flight cash prices are live when they are labeled "Live price"; points prices are always sample data for now. If live prices can't be used for a search (for example, after 20 live searches in an hour, when the daily limit is reached, or when the fare service is down), the results show sample data with a note saying why.
Dorovia may earn a commission when you book or apply through some links, at no extra cost to you. This never affects how results are ranked. Links to sellers, card issuers, loyalty programs and partner sites (such as Book, card Apply links, and the ticket, hotel and car searches in the Trip Planner) go through an Dorovia link that records the click and then opens the partner's site in a new tab. Results are sorted by the order you choose, such as price or rating, never by commission. Dorovia does not guarantee that every available offer is shown.
The kind of link (for example a card or a hotel search), the partner, the item, the Dorovia page you were on, the time, and a random reference for the click that is passed to the partner so commissions can be matched (it identifies the click, not you). If you are logged in, the click is linked to your account; if you delete your account, that link is removed. Dorovia does not record your IP address for clicks. This is used to count clicks and to match commissions from partners.
Dorovia does not sell your personal information. A small banner lets you Accept all, Reject all or Customize: necessary cookies (sign-in and remembering your choices) are always on; analytics (cookie-free page-view counts) is on unless you turn it off; ads and personalization are off unless you turn them on. You can change this anytime at /privacy/choices, also linked as "Do Not Sell or Share My Personal Information" at the bottom of every page. Opting out (including with Reject all) also leaves your searches out of anonymous travel trends and keeps sponsored offers off. If your browser sends Global Privacy Control, we apply that opt-out automatically. Logged in, your choice is saved to your account too, so it follows you to other devices.
If you allow ads and personalization, Dorovia may show one labeled "Sponsored" travel offer on a page, only near booking options: below search results, in the "Choose where to book" dialog, or in Trip Planner suggestions. Offers are picked from the page you are on, not from a profile of you, and are never shown to Premium members or if you opted out. They show travel partner offers, such as airport transfers, luggage storage or airport lounges, and load no third-party ad scripts.
Dorovia counts flight searches by route and travel month, once per visitor per day, to understand travel demand. Nothing about you is kept with the counts, only groups of 50 or more visitors are ever used outside our database, and Dorovia may share or license those aggregate statistics. Searches aren't counted if you opted out or your browser sends Global Privacy Control.
No. Names and logos belong to their owners and are used only to identify products. Their use does not mean Dorovia is affiliated with or endorsed by them.
Searching flights, hotels and cruises
Choose the Flights tab, type a city or airport in the From and To boxes and pick an airport from the list, choose your dates and passengers, then select Search Flights. You can type a city, a country or an airport code, and the list shows matching airports.
Cash fares come from Ignav, a flight fare data service, and are labeled "Live price · may change at checkout". For a round trip, the price is the total for both flights. Identical searches within 15 minutes may show the same saved result. Points prices next to them are sample data.
Try the three-letter airport code, a nearby city, or the country name to see its airports. The list covers airports with commercial service. If nothing in the list matches, Dorovia also checks the live airport search after you pause typing.
The top three flights for your sort order are shown first. Select Show more to see the rest.
Choose the Hotels tab, pick one of 20 destinations, your check-in and check-out dates (up to 30 nights), guests and rooms (up to 4 guests per room), then select Search Hotels. Each hotel shows its star class, guest rating, area, price per night and the total for your stay with estimated taxes, and whether it has free cancellation. Hotels in Hilton Honors, Marriott Bonvoy, World of Hyatt or IHG One Rewards also show a points price, the value you would get per point compared with that program's typical value, and which way to pay is the better value. You can sort by price, rating, star class or points value, and filter by price, rating, stars, amenities, cancellation, and points or cash.
Choose the Cruises tab, pick a region (Caribbean, Bahamas, Mexican Riviera, Alaska, Hawaii, Mediterranean, Northern Europe or Asia) or a departure port, a month in the next 12 months, a length and the number of guests, then select Search Cruises. Each sailing shows the cruise line and ship, the ports in order, the number of nights, the sailing date and prices per person and in total for each cabin type (interior, ocean view, balcony, suite) with estimated taxes and port fees. You can sort by price, length or date, and filter by price, length, cruise line, region and cabin type. Alaska and Northern Europe sail May to September, and the Mediterranean April to November.
Not yet. Hotel and cruise results are sample data and are labeled "Sample data": hotel names are fictional, and cruise sailings, dates and prices are examples. Book opens a search of the hotel's area on Booking.com, or the cruise line's website, where you can see real prices and availability. Dorovia doesn't have a hotel or cruise booking partner yet.
Yes. Select "Add to trip" on a hotel or cruise. It goes into the Trip Planner under that city's destination, which is added if your trip doesn't have it yet; a cruise goes under its departure port's airport. If the stop has no date, the check-in or sailing date is used. The button then shows "In trip", and "View trip" opens the Trip Planner. Select it again to remove it.
This usually means a data provider did not respond. Wait a minute and try again. If it keeps happening, tell our assistant or email us with the route and dates you searched.
Prices, fees and currency
No. Prices and availability are indicative, can change at any time, and may differ from what the airline or seller shows when you click through. Always check the total price, including taxes, fees and baggage charges, on the seller's site before you buy.
Live prices are a snapshot from when the search ran and can be saved for up to 15 minutes, and a different fare type or time of search can change the price. Each seller in the Book list can also show its own price. The seller's price at checkout is the one that counts.
Dorovia aims to show the total price, but baggage, seat and other optional fees can be extra and rules vary by airline. Check the seller's fare rules before you buy.
Dorovia uses your approximate country, determined from your connection by our hosting provider, to pick a default currency. If that is not available it uses your browser settings. Dorovia does not store your IP address. You can change the currency yourself on the Credit Cards page, and your choice is remembered in your browser.
Amounts use approximate exchange rates and are marked as approximate. The issuer's or seller's own figures in their currency are the ones that apply.
Points, miles and rewards
The dollar figure is an estimate of what the points are worth at a standard value per point, currently about 1 cent. It helps you compare points with cash. Your own value per point may be different.
They compare the cash price with the points price using the assumptions shown. They are not guarantees or advice, and the best choice depends on what your points are worth to you.
Points prices are labeled as Sample data, Estimate, Published or Verified. Estimates are not confirmed prices. Award availability and pricing change often, so confirm with the loyalty program before you transfer points or book.
No. For points options, Book opens the program's official website, where you sign in to your own account to book. Dorovia never asks for, sees or stores your loyalty program or airline login.
Please don't. Transfers are usually irreversible and can take time. Confirm availability, price, taxes and fees with the program first.
Credit cards
From issuers' official pages and reputable sources, with a "Last verified" date on each card. Terms change often and may be out of date, so confirm with the issuer before you apply.
Free means no annual fee. Premium means an annual fee of about US$250 or more, based on the fee converted to US dollars.
Yes, approximately. The original fee in the issuer's currency is shown underneath when it differs.
No. The issuer decides approval, and you apply on the issuer's website. Applying for credit can affect your credit, so read the issuer's terms first.
Please email us with the card name and what looks wrong. Dorovia cannot list every card in the world, and details can change before we update them.
Trip Planner
Choose a Starting point and an Ending destination, then use "Add destination" to add stops in between (up to 10 stops in total). Tick "Round trip (end where I started)" to finish where you began. Your route is drawn on the globe.
Click a destination in the left panel. Dorovia shows a top attraction, the cheapest rental car and the highest-rated hotel for it, and "Explore" lists with filters below the globe. The starting point has no suggestions. Some cities show "Coming soon" because we don't have data for them yet.
It adds an attraction, rental car or hotel to the selected destination (hotels and cruises from search results can be added too). The button then shows "In trip". Under each destination, "In this stop (n)" lists what you added, with an estimated total. Use "Back to my stops" at the bottom of the screen to jump back to that list.
One ticket per attraction and one cruise fare per person (the fare covers the whole sailing), plus each hotel's nightly price times its nights and each rental car's daily price times its days. A hotel added from hotel search uses its own check-in and check-out. Hotels and rental cars added in the Trip Planner use the nights until the next stop with a date, up to 30; if a date is missing (one night or day is then assumed) or the next dated stop is more than 30 nights away, the stop shows "Check your dates". Prices in the Trip Planner are sample data, so treat the total as a rough guide.
Log in, then select "Save trip". Saved trips are stored in your Dorovia account, so they are available wherever you log in. They appear under "My trips" in the menu, where you can open or delete them.
Log in, open the Trip Planner and select "Plan with AI". It asks up to 7 short questions, one at a time (where you start, where or what kind of trip, dates or length, travelers, budget, interests, pace, and cash or points), skipping anything you've already answered. Select "Skip the rest and build my plan" anytime. It then builds a plan with dates, a day-by-day outline and attractions, hotels and rental cars chosen only from Dorovia's own trip data, with an estimated total from those sample prices. Destinations come from the 20 cities the Trip Planner covers; if you ask for somewhere else, the plan says which nearby options it chose. "Load into Trip Planner" fills in your stops, dates and "In trip" items, and you can change anything before saving. "Regenerate" makes a new plan from the same answers. You can make 3 plans a day while this is in preview. AI can make mistakes, so check dates and details before you book. This is a Premium feature, available in preview for free.
No. Your answers are sent to our AI provider to write the questions and the plan, and Dorovia doesn't store the chat. Only a trip you choose to save is kept. We count how many plans you make each day to apply the daily limit.
Save the trip, then select "Share" next to Save in the Trip Planner, or on the trip in My trips. (An unsaved trip asks you to save it first.) You can create a view-only link: anyone with it can see the trip without logging in, but can't change it, and "Turn off link" stops it working. You can also invite travel companions by email as "Can edit" or "Can view". No emails are sent yet, so copy the invite link and send it yourself. They see the trip in My trips (marked Shared) once they log in with the invited email; editors can open and save changes, viewers can open a copy. You can change someone's role or remove them anytime, and they can leave the trip. When two people edit at once, the last save wins. This is a Premium feature, available in preview for free.
When you search flights with live prices, Dorovia records the lowest fare per person for that route, trip type, cabin and travel month. Once a route has at least 5 of these, results show the typical price range (the middle half of what we've seen) and a simple hint: lower than usual (a good time to book), typical, or higher than usual (waiting or other dates may help if you're flexible). It's a guide from past searches on Dorovia, not a prediction, and prices can change at any time. No personal information is stored with it. This is a Premium feature, available in preview for free.
A page at /best-time (also in the menu) for the 40 most-visited countries (UN Tourism arrivals). Pick a country to see the next 12 months: whether flights there are usually cheaper or pricier (with the average round-trip fare where published), the low and high travel seasons, and how many days each month are off-peak on the British Airways, Iberia and Aer Lingus award calendars, with the exact off-peak dates. Cash prices and seasons come from KAYAK's published fare guides (fares from the United States; for the United States, fares from Canada). A blank month means the source doesn't say. United, Delta, American and Virgin Atlantic price awards by demand, so they have no fixed calendar. If Dorovia has 5 or more live searches for a route to that country in a month, the typical price is shown too. Flight results and each Trip Planner destination link to it with "Best time to visit". Every source is linked with the date it was last reviewed. It's general guidance, not a price guarantee. This is a Premium feature, available in preview for free.
Select "Add to calendar" in the Trip Planner (under Save trip) or next to a trip in My trips. Every stop needs a date first; if one is missing, Dorovia tells you which. You get one all-day event per stop plus a trip overview, with the stop's "In trip" items and a link back to Dorovia in each event's notes. "Download .ics" adds every event at once to Apple Calendar or Outlook. For Google Calendar or Outlook.com, use the link for each event you want to add. Prices in the notes are sample data. This is a Premium feature, available in preview for free.
A place to keep your points and miles balances, at /wallet (log in first; it's also in the menu). Add a program from the list (airlines, hotels, and credit card points such as Amex Membership Rewards, Chase Ultimate Rewards, Citi ThankYou, Capital One Miles and Bilt Rewards), enter your balance and, if you like, an expiry date. You can edit or delete balances at any time. The total estimated value uses 1 cent per point unless you set your own value for a program. In flight results, "You have enough points" shows when your balance in a program covers that award price (award prices are sample data). It also counts credit card points that transfer to that program, labeled "via transfer from" the card program. Each card program's balance has "Transfers to" with the programs, rates and a source link with its last-reviewed date. Dorovia uses standard rates (not temporary bonuses) and, where the rate depends on your card, the lower one. Check your bank before transferring, because transfers usually can't be undone. Dorovia never asks for loyalty logins; you type balances yourself. Automatic syncing via AwardWallet is coming. This is a Premium feature, available in preview for free.
Booking and payments
For live prices, Book shows the airlines and travel sites selling that flight, with their prices when known. Choose one to open its website in a new tab, where you complete your purchase and pay the seller under its terms. For sample data, the Book button shows a clearly labeled sample checkout in which nothing is purchased.
The seller you booked with. Dorovia cannot change, cancel or refund bookings. Use the contact details in your confirmation email or on the seller's official website.
No. Dorovia does not take payments or store card numbers at this time. Please never enter card numbers, passwords or loyalty logins on Dorovia.
Your browser may have blocked the pop-up. Allow pop-ups for this site and try again. If no booking link is available for that flight (for example, it sold out or the fare changed), a message will say so; search again for current prices.
Account and sign-in
Select Sign up, enter your name, a username, your email and a password, and agree to the Terms of Service. Passwords need at least 10 characters, including a lowercase letter, an uppercase letter, a number and a symbol (such as ! # ? or @). We then email you a link to confirm your address. Open it, then log in with your email and password.
Accounts are stored securely with our account provider, Supabase: your email, username, name and password, plus any trips you save. Your password is stored only in encrypted (hashed) form, so no one at Dorovia can read it. You can log in on any device.
Accounts that were saved only in your browser no longer work. Please sign up again. If you saved trips on this browser with the same email, they are added to your new account the first time you log in here.
Log in with your email address (not your username) and password, and make sure Caps Lock is off. If you just signed up, confirm your email first using the link we sent. After many attempts in a short time you may need to wait a minute before trying again.
Select "Forgot password?" on the log in page and enter your email. If an account exists, we send a link to choose a new password. Open the link in the same browser, within an hour. If it has expired, request a new one.
Log in, open the menu at the top of the page and select Account settings, then "Delete my account" and type DELETE to confirm. This permanently deletes your account and all your saved trips. If you can't log in, send a "Delete my account" request with the request form on the Contact page (/contact#legal-requests).
Privacy and the AI assistant
See our Privacy Policy for the full details. Dorovia does not collect payment card numbers, and it never asks for loyalty program logins.
No. It is an AI assistant. It can make mistakes and cannot see your bookings or accounts. If it conflicts with our Terms of Service or a provider's terms, the written terms control.
Dorovia does not keep a copy of your chat messages. Our AI provider processes your messages to generate replies and may retain them for a limited time under its own policies. Please do not share card numbers, passwords or other sensitive information in chat.
Technical help
- Do a full refresh: press Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac).
- Try a private or incognito window.
- Turn off browser extensions such as ad blockers for this site.
- Update your browser and try again, or try another browser.
The globe needs WebGL. Make sure hardware acceleration is turned on in your browser settings, update your browser, and try Chrome, Edge, Firefox or Safari. Restart the browser after changing settings.
Check your internet connection, wait a minute and try again, and try different dates or airports. VPNs and some extensions can interfere, so try turning them off.
Type at least one letter or an airport code. If nothing appears, reload the page and turn off extensions for this site.
Recent versions of Chrome, Edge, Firefox and Safari on desktop and mobile.
Use the currency selector on the Credit Cards page. VPNs can change the detected country.
Close extra tabs, update your browser, and try a private window. Slow connections and older devices can also affect the 3D globe.
Contact and complaints
For technical help, use our AI assistant on the Contact page (/contact). For account deletion, privacy, legal, copyright or data correction requests, use the request form on the Contact page (/contact#legal-requests). You get a reference number when you send it, and we reply to the email you give. The AI assistant cannot receive, forward or act on requests.
Use the chat on the Contact page (/contact) to describe the issue — include the page name, what you saw, and what you expected. The assistant cannot store or act on reports, but it can help you identify the problem. To report it formally, send a "Data correction" request with the request form on the Contact page (/contact#legal-requests).
Send a "Copyright notice" request with the request form on the Contact page (/contact#legal-requests). Include the page address, the work you own and your contact details. The AI assistant cannot receive or act on copyright notices.